Canberra -​ Code: PHACT03

General Manager of Retail and Operations

We are currently looking for a General Manager to oversee three different pharmacies in ACT. This role is critical to ensure the long-term sustainable success of the pharmacies and its operations, prioritizing the provision of exceptional customer care that consequently enables the development of long-term relationships with customers.

This position reports to the pharmacy owners.

Our ideal manager will possess:

– Previous management experience preferably with multiple locations

– Ability to motivate team members and provide effective leadership

– Excellent understanding of business principles combined with management skills

– Excellent interpersonal and communication skills

– Degree qualification in Business or related discipline highly regarded

– Proven ability to relate to people at all levels

– Innovative, proactive, and energetic traits

– Credibility with pharmacy employees and coaching and guiding skills.

– Team builder

– Minimum Certificate II in Community Pharmacy (WRP20102 or SIR20107) or completion of the training module “Support the sale of Pharmacy and Pharmacist Only Medicines” (if required to provide advice and/or process sales on scheduled medicines.

Some of your responsibilities include:

– Recruitment and selection of employees

– Staff induction/ training and performance monitoring

– Ensuring that all stores achieve or exceed established sales and profitability targets

– Provide leadership and promote and maintain the values and culture of the company

– Manage and oversee the operations of the pharmacies

– Monitor the implementation of marketing strategies

– Contribute to the strategic and business planning as required

– Ensure the stores comply with relevant Acts, regulations, legal requirements, and ethical standards